Everything you wanted to know

Yes. The free Starter plan includes unlimited orders, QR menus, POS, kitchen tickets and billing for a single outlet — no credit card and no setup fee. Paid plans unlock higher limits and advanced modules as you grow.

Just your restaurant details and a few minutes. Onboarding is self-serve, and you can bulk-import your whole menu from a spreadsheet, so most restaurants are taking orders the same day — no sales call or installation required.

Usually under a day. Create your account, import or add your menu, print your table QR codes, and you can take your first order right away.

Yes. The bulk import tool reads an Excel spreadsheet of categories and menu items, shows you a preview, and upserts everything in one confirmed step so you can onboard or update a large menu quickly.

Every table gets a secure, expiring QR code. Guests scan it to open a live menu, build a shared cart together and send orders straight to your POS and kitchen — no app to download. They can also view their bill, call a waiter or request the bill from their phone.

Yes, on Pro and above. Track stock per item or go ingredient-level with recipes and prep-loss. Every sale deducts stock automatically, and variance reports show where your margin is leaking.

Yes. Loyalty is phone-keyed: guests earn and redeem points, and redemptions stack with coupons right at checkout. You can also collect skippable star ratings for food, service and ambience on the thank-you screen.

Through manual reconciliation, not a live order feed. You import the aggregator report and DineoTech matches it against your POS orders so you can catch commission and payout gaps. There is no live two-way order sync with Swiggy or Zomato today.

Yes — the Enterprise plan adds an organization layer with a single login across outlets, an outlet switcher, per-outlet and org-wide roles, and consolidated cross-outlet reports.

Three: Starter (free, single outlet), Pro (inventory, loyalty, procurement, full reports and aggregator reconciliation) and Enterprise (multi-outlet organization with consolidated reporting). See the pricing page for the full comparison.

No setup fees and no lock-in. Onboarding is self-serve, and because plans are month-to-month you can move up or down as your needs change.

Move to Pro when you want inventory and food costing, loyalty, the full reports hub or aggregator reconciliation. Choose Enterprise when you run more than one outlet under one organization.

Yes. A lightweight desktop print bridge sends kitchen tickets (KOT) and receipts to standard ESC/POS thermal printers, with routing per station. It runs alongside the web app on your billing machine.

No. DineoTech records how a guest paid — cash, card, UPI or wallet — for clean reconciliation and reporting, but it does not process card or online payments itself. Payment capture stays with your existing terminal or provider.

The offline POS keeps you taking orders and printing tickets through an outage. When the connection returns it syncs automatically, preserving the prices and timestamps from when each order was placed.

It is a secure multi-tenant SaaS with row-level per-outlet isolation, so one restaurant can never see another's data. Access is governed by screen-level roles and permissions — Admin, Manager, Waiter, Cashier, Kitchen and Host each see only the tools they need.

Yes. Every plan includes documentation and an in-app help guide, with standard support on Pro and priority onboarding and support on Enterprise.